Shipping policy

Shipping Policy

Welcome to Hoodys Store! We are dedicated to maintaining a dependable, protected, and fully seamless international transit framework for our global shopping community. To understand how your purchases are prepared and transported, please review the formal parameters of our Shipping Policy below:

1. Cost-Free Global Delivery Model
We are committed to clear and upfront pricing, eliminating any unexpected fees at checkout:
* Universal Free Shipping: Standard international transit is completely free of charge for all destinations worldwide. There are no minimum purchase requirements or regional exclusions applied to your cart.

2. Warehouse Prep & Consignment Launch
* Every order submitted to our platform enters a mandatory quality inspection, internal verification, and defensive packaging phase that requires 1 to 3 business days (excluding weekends and statutory public holidays).
* An automated tracking notification will be delivered directly to your inbox the exact moment your parcel is released to our international dispatch corridors. Please note that during holiday rushes, global promotional events, or unexpected supply chain gridlocks, preparation windows may experience minor extensions. If an unusual bottleneck delays your order's launch, our customer care division will contact you immediately via email at twtwjzqwysyqr@hotmail.com.

3. Estimated Global Transit Schedules
We partner with elite international shipping companies to manage cross-border distribution. Typical transportation durations (calculated after the consignment leaves our facility) generally adhere to the following timelines:
* Core Transit Sectors (USA, Canada, UK, Australia, etc.): Estimated 7 - 15 business days.
* Remaining Global Locations (Rest of World): Estimated 10 - 20 business days.

Note: Final delivery dates remain estimates and cannot be perfectly guaranteed due to localized customs screening queues, destination postal efficiency, or severe global weather conditions.

4. Consignment Tracing Architecture
* Immediately upon shipment release, an individual tracking reference number paired with a direct digital lookup link will be forwarded to your registered email address.
* Please grant the international logistics systems 24 to 48 hours to fully update and reflect active tracking movements online.

5. International Customs, Tariffs, and Import Levies
* Hoodys Store assumes no legal, fiscal, or administrative liability for customs clearance holds, border tariffs, or entry processing fees applied by your home country.
* Any external financial obligations incurred upon the cargo's arrival (including import VAT, customs fees, or local duties) are the exclusive liability of the importer (the customer). We highly encourage checking your local import thresholds before purchasing.

6. Missing Deliveries & Damaged Arrivals
* In the rare event that a package is officially confirmed missing by the logistics network, or reaches you with significant physical damage, please reach out to our service line right away at twtwjzqwysyqr@hotmail.com.
* We kindly request that you preserve all original shipping materials and take high-resolution photos demonstrating the damaged cargo. Share these along with your order confirmation number via email so we can instantly coordinate a replacement dispatch or issue a full refund.